SO Energy has an informative support page offering advice on the most frequently asked questions and pointing customers to relevant articles that may help with their queries.
However, if customers would rather get in touch, there are three avenues to explore:
- Click here and then ‘Chat Now’ to use SO Energy’s Chat Service – the quickest way to speak to an advisor. Open Monday to Friday, 9 am to 5 pm.
- You can email help@so.energy.
- Alternatively, contact via phone on 0330 111 5050.
Comments
Can I have some of the credit, thanks
Hi Maureen,
Thank you for contacting us and for leaving a comment.
Unfortunately, as we aren’t directly affiliated with SO Energy we are unable to mediate on your behalf. Please use one of the direct contact methods listed above.
The Energy Advice Helpline Team