---
title: How to contact SO Energy
description: "SO Energy has an informative [support page](https://justsoyouknow.so.energy/) offering advice on the most frequently asked questions and pointing customers to relevant articles that may help with their queries. However, if customers would rather get in touch, there are three avenues to…"
url: "https://energyadvicehelpline.org/support-centre/getting-in-contact-with-so-energy/"
updated: "2025-12-10"
category: Energy Supplier Contact Options
---

# How to contact SO Energy

SO Energy has an informative [support page](https://justsoyouknow.so.energy/) offering advice on the most frequently asked questions and pointing customers to relevant articles that may help with their queries.

However, if customers would rather get in touch, there are three avenues to explore:

- [Click here](https://justsoyouknow.so.energy/) and then 'Chat Now' to use SO Energy's Chat Service - the quickest way to speak to an advisor. Open Monday to Friday, 9 am to 5 pm.
- You can email [help@so.energy](mailto:help@so.energy).
- Alternatively, contact via phone on [0330 111 5050](tel:0330 111 5050).