Taking a final meter reading and notifying your energy supplier when you are moving out of a property is crucial to ensure accurate billing and stops you from paying for any energy you haven’t used. Moving home involves a lot of processes and in all the excitement, simple yet vital things can be forgotten about.
what you need to do: #
Locate your meters #
Find both your gas and electricity meters. Typically, they can be found in areas like utility cupboards, garages, or on an external wall. Gas meters are normally located near the gas inlet, while electricity meters are often near the consumer unit or fuse box.
Take your final meter readings #
On the day you move out, take a final meter reading for both gas and electricity meters. Write down the numbers displayed on the meters, including any decimal points or digits that may be shown. Ensure that you record readings from all relevant meters, especially if you have multiple meters for different purposes, like those who have day and night electricity meters.
Let your energy supplier know #
Contact your energy supplier to provide the final meter readings. You can do this over the phone, online through supplier websites, or via email.
Provide your supplier with the following information:
- Your account number (if available).
- Your old address and the date you moved out.
- The final meter readings for both gas and electricity.
- Any additional details requested by your supplier.
Submit any supporting evidence #
Some energy suppliers may require supporting evidence from you to verify your final meter readings. This could include photographs of the meters or copies of your tenancy agreement or sale documents. Be prepared to provide any requested documentation to ensure accurate billing.
Confirm disconnection or transfer #
If you are moving out permanently and not transferring your energy account to a new address, confirm with your new supplier that your energy supply will be disconnected or transferred to the new occupant.
Keep records #
Any final meter readings should be kept on record, along with any correspondence between you and your supplier or the confirmation of disconnection or transfer. This will be your proof in the event of potential billing disputes or discrepancies in the future.
Settle your final bill #
Once your energy supplier has processed your final meter readings, they will issue a final bill based on your actual energy usage up to the date you moved out. Review the bill carefully to ensure accuracy, and settle any outstanding balances promptly to avoid late fees or penalties.
Now, it’s finally time to relax and enjoy your new home.
