At Utilia Energy, you can find a useful help centre which has extensive information on a number of topics that could answer customer questions.
From this same help center you can gain access to a live chat where a advisor will be ready to give you advice.
You can also visit their community page to discuss any problems you have with the community, a great way of answering any questions you have.
If you are unhappy with the service, you can contact via phone on 01962 891 160 where you will be put through to the customer service team. Alternatively, email the team at customerrelations@utilita.co.uk
Write to Utilia at Freepost RTXA-BEUG-KLGH, Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler’s Ford SO53 3QB
