The Ecotricity website is equipped with informative help guides and FAQs to help you with any questions you may have.
For further help, you can speak to the supplier directly:
Send an email to home@ecotricity.co.uk, their average response time for email and app queries is 2 working days.
If you would like to speak with someone, give them a call on 0345 555 7 100
Alternatively, if you are a business customer, contact business@ecotricity.co.uk
Monday to Friday 9:00 – 19:00
Saturday and Sunday 9:00 – 17:00
If you prefer to phone a landline, call 01453 761482
Smell gas? Call the National Gas Emergency Service on 0800 111 999
