To be eligible for free solar panels, insulation, and an air source heat pump, you need to meet the ECO4 eligibility criteria set by the UK Government. At Energy Advice Helpline, we have an online form that takes just 60 seconds to complete to check if you are eligible for the scheme. No personal details are required.
How to apply for the ECO4 scheme with Energy Advice Helpline
Here’s a simple step-by-step guide on what information we would need from you to check if you qualify for the ECO4 scheme:
- Gather Documentation
- Collect any required documents, such as proof of income or benefits received.
- Contact Us for Assistance
- Reach out to Energy Advice Helpline on 0330 822 4168 / 0800 802 1869 for help with your eligibility and the application process. We can assist you over the phone.
- Online Application
- Submit Your Application
- Fill out the application form and submit it.
- Next Steps
- Energy Advice Helpline will contact you to arrange an installer for your case.
- Property Assessment and Improvements
- If approved, the installers will schedule a date to assess your property and carry out the improvements to make your home more energy-efficient.
What information is in the ECO4 online application form:
1) Your Current Heating System
- We ask about your current heating system to understand how we can best assist you.

2) Type of Property
- It’s important to know what type of property you have, as some properties like flats, apartments, or trailers may not be eligible for the grant due to installation difficulties.

3) Residential Status
- If you’re renting, ask your landlord for permission to make home improvements. The ECO4 eligibility will only apply to the residents living in the house not the landlord.

4) Type of Walls
- Information about your walls helps installers know how to properly insulate your home.

5) Means-Tested Benefits
- Means-tested benefits are designed to ensure that the financial support reaches those who need it most. However, even if you are not receiving benefits, you can still qualify for the free home upgrade improvements. This is possible if your household’s annual income is less than £31,000 or through ECO4 Flex via your local authority.
