---
title: How to contact Octopus Energy
description: "## There are a couple of different options available to contact Octopus Energy: You can now contact Octopus Energy by email. The Octopus Energy email address is [hello@octopus.energy](mailto:hello@octopus.energy). They are available 7 days a week. **Their telephone support team are…"
url: "https://energyadvicehelpline.org/support-centre/how-to-contact-octopus-energy/"
updated: "2026-10-22"
category: Energy Supplier Contact Options
---

# How to contact Octopus Energy

## There are a couple of different options available to contact Octopus Energy:

You can now contact Octopus Energy by email. The Octopus Energy email address is [hello@octopus.energy](mailto:hello@octopus.energy). They are available 7 days a week.

**Their telephone support team are available from 9 am to 5 pm Monday to Thursday and 9 am to 4 pm on Fridays. You can call them on the Octopus Energy phone number [0808 164 1088](tel:0808 164 1088). They are also available 24/7 in the event of emergencies.**

## Save hundreds on your energy bills - find out if you qualify.

Our team are on hand to support you if you need any help with your energy costs. We'll advise you if you're eligible for free home upgrades, including insulation, solar panels and ugraded heating systems. To find out if you qualify, simply complete the form below and leave the rest to us!

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   [See how much solar could save you](/home-upgrades/solar-panels/)   [Fully funded home improvements](https://energyadvicehelpline.org/grants/?utm_source=organic&utm_medium=page&utm_term=contact-british-gas)

https://energyadvicehelpline.org/solar-and-battery

> [What is the ECO4 scheme?](https://energyadvicehelpline.org/grants/eco4-scheme/)

[“What is the ECO4 scheme?” — Energy Advice Helpline](https://energyadvicehelpline.org/grants/eco4-scheme/embed/#?secret=vGeJoIFGcc#?secret=2I9Z94f3ss)

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