---
title: How to Contact Ecotricity
description: "The [Ecotricity website](https://www.ecotricity.co.uk/) is equipped with informative help guides and FAQs to help you with any questions you may have. For further help, you can speak to the supplier directly: Send an email to [home@ecotricity.co.uk](mailto:home@ecotricity.co.uk), their average response time for email…"
url: "https://energyadvicehelpline.org/support-centre/contact-ecotricity/"
updated: "2025-11-25"
category: Energy Supplier Contact Options
---

# How to Contact Ecotricity

The [Ecotricity website](https://www.ecotricity.co.uk/) is equipped with informative help guides and FAQs to help you with any questions you may have.

For further help, you can speak to the supplier directly:

Send an email to [home@ecotricity.co.uk](mailto:home@ecotricity.co.uk), their average response time for email and app queries is 2 working days.

If you would like to speak with someone, give them a call on [**0345 555 7 100**](tel:03455557100)

Alternatively, if you are a business customer, contact [business@ecotricity.co.uk](mailto:business@ecotricity.co.uk)

Monday to Friday 9:00 - 19:00

Saturday and Sunday 9:00 - 17:00

If you prefer to phone a landline, call [01453 761482](tel:01453761482)

**Smell gas?** Call the National Gas Emergency Service on [0800 111 999](tel:0800111999)